SAP Service and Asset Manager – Efficient asset management for your company
Optimize maintenance and service with SAP Service & Asset ManagerSAP Service and Asset Manager helps you optimize the management and maintenance of your assets. Access asset data on the go, plan service calls efficiently, and increase the service life of your resources. |
Frequently asked questions (FAQ)
SAP Service and Asset Manager is a mobile and cloud-based solution for managing assets and service processes. It enables companies to efficiently plan maintenance tasks, access asset data in real time and maximize the service life of their resources.
- Asset Management: Management of assets, locations and lifecycles.
- Service Management: Planning, monitoring, and documenting maintenance tasks.
- Mobile use: Technicians collect data directly on site using smartphones or tablets.
- Analysis & Reporting: Real-time dashboards for monitoring asset performance and service quality.
- Integration: Seamless connection to SAP ERP, S/4HANA and other SAP systems.
- The solution is suitable for:
-
- Maintenance and service teams in industry and manufacturing
- Facility management and utilities
- Companies looking to digitize their asset management processes
Technicians can use the mobile app to:
- Retrieve and update maintenance tasks
- Record or check system data
- Capture photos, notes, or measurements directly
- Complete tasks and automatically transfer them to the SAP system
-
Mobile access:
- Employees can access important information anytime, anywhere, even without an internet connection. Synchronization takes place as soon as a connection is available.
-
Order and work management:
- Asset and order information is provided in real time.
- Functions for creating, editing and updating work orders and work schedules are integrated.
-
Checklists and inspections:
- Simplified recording of inspection results using predefined checklists.
- Support for different inspection types and methods.
-
Inventory management:
- Management of inventory and spare parts.
- Real-time updates on inventory and material availability.
-
Time tracking:
- Employees can record their working hours directly and add them to orders.
- Support for tracking working hours and expenses.
-
User-friendly interface:
- An intuitive user interface tailored to the needs of field service technicians.
- Easy navigation and operation, even for less tech-savvy users.
-
Integration with other SAP solutions:
- Direct integration with SAP S/4HANA and SAP ERP.
- Support for SAP Intelligent Asset Management to enable comprehensive insights into asset performance.
SAP Service and Asset Manager can be integrated with:
SAP S/4HANA
- SAP ERP (ECC 6.0)
- SAP Cloud Platform
This ensures consistent data and real-time information.
Yes, SAP and certified partners offer demo versions or proof-of-concepts so that companies can test the software before implementation.
Benefits and highlights of SAP Service and Asset Manager
- Reduction of downtime through preventive maintenance
- More efficient scheduling for technicians
- Real-time overview of asset status and service tasks
- Improved service quality and customer satisfaction
- Enhanced collaboration
- Efficient asset management
- Optimized service processes
- Mobile maintenance
- Real-time analytics and reporting
- Integration into existing SAP systems
Our services
- Preparation of preliminary studies and feasibility studies
- Analysis of your system landscape and processes
- Consulting on customization & enhancements
- Implementation of SAP Service & Asset Manager
- Optimization of service and asset management processes
- Rapid deployment with minimal effort
- Develop and customize apps
- Develop customized mobile applications
- Continuous support for your mobile applications
- Updates, optimizations, and troubleshooting
- Ensuring stable and secure operation
- Expansion of existing SAP apps with new functions
- Adaptation to growing requirements
- Process automation and increased efficiency
Fink IT-Solutions – Your reliable partner SAP Ariba Central Invoice Management
As a long-standing SAP partner, we at Fink IT-Solutions combine in-depth knowledge of the SAP Business Technology Platform with extensive SAP process expertise.
We support you in digitizing your invoicing processes.
Why Fink IT-Solutions?
-
Several years of experience with SAP processes, SAP BTP, and digital invoicing processes
-
Deep understanding of the SAP world combined with process expertise in electronic invoicing.
Figures that inspire confidence
With over 500 successfully completed projects and more than 100,000 project hours worked, we have extensive practical experience across a wide range of industries and technologies.
A team of more than 30 qualified employees focuses specifically on SAP processes. Here, in-depth SAP expertise meets many years of cloud competence – for comprehensive solutions from a single source.
Mobile maintenance with SAP Service and Asset Manager
Related topics
SAP Business Technology Platform
The integration platform based on SAP BTP
Innovation, integration and extension of your SAP systems in the cloud.
The SAP Business Technology Platform (SAP BTP) is SAP’s central innovation platform that unifies data management, application development, integration and AI-powered analytics – in the cloud, on-premise or hybrid.
Your benefits at a glance:
- Innovation without system disruptions
- End-to-end integration of SAP & non-SAP
- Automated workflows & processes
- Real-time data & analytics
- Artificial Intelligence & Machine Learning
Learn more about the SAP Business Technology Platform!
Neptune DXP
Rethinking data usage
Rethinking data usage. The SAP Business Data Cloud is SAP’s new strategic data platform that connects, unifies and makes all business-relevant data analyzable across the entire company – regardless of source, structure or storage location.
Your benefits at a glance:
- Central data platform for all departments
- Seamless integration with SAP source systems
- Real-time analytics & AI-based insights
- Data security & compliance by design
The SAP Business Data Cloud is based on SAP Datasphere – the evolution of SAP Data Warehouse Cloud – and therefore bridges the gap between data-driven decision-making and real business requirements.
FITS/Asset Management Suite
Mobile service and maintenance processes
The FITS/Asset Management Suite makes service, maintenance and asset management mobile and efficient. Employees can complete tasks directly on-site and access SAP data in real time. This makes processes more transparent, faster and more resource-efficient.
Your benefits at a glance:
- Mobile access – tasks and SAP data available anytime, anywhere.
- Increased efficiency – faster handling of service and maintenance orders on-site.
- Real-time transparency – up-to-date information on assets and processes at any time.
- Optimized resource planning – better use of staff, materials and equipment.
- Improved usability – intuitive operation reduces training effort.
- Also ideal for customers already using Neptune DXP.
Learn more about the FITS/Asset Management Suite!
